Delivery & Returns

Returns & exchanges

All the products are handmade by our team in Vancouver, Canada. We ship Canada-wide, to the US, and internationally.

Most of the products are personalized to each client so returns and exchanges are not accepted. But please contact me if you have problems with your order

Personalized items take up to 4 weeks to be ready.

Orders usually take between 1-5 days to be shipped.

You will receive an email when your order is shipped.


Estimated Shipping time:

US shipping

2-5 Business days (tracked package)

Canada Shipping

Expedited Parcel: 1-10 business days, depending on the province

All other countries

Please check the tracking number on your order email.

Local Pickup

We welcome local pick up for customers based in the Greater Vancouver Area. Our studio is located at 8828 Hudson Street, Vancouver, BC V6P4N2.  Scheduled appointments can be made once your order is ready.