Big Ecobag

All the products are handmade by our team in Vancouver, Canada. We ship Canada-wide, to the US, and internationally.

Most of the products are personalized to each client so returns and exchanges are not accepted. But please contact me if you have problems with your order

Orders usually take between 1-5 days to be shipped.

You will receive an email when your order is shipped.

Estimated Shipping time:

US shipping:

2-5 Business days (tracked package)

Canada Shipping:

Expedited Parcel: 1-10 business days, depending on the province

All other countries please check the tracking number on your order email.

This product is a 100% handmade and requires certain care. Here are some tips to keep your embroidery safe:

Avoid exposure to the sun: this can change the colors of the fabric and threads;

Leave your embroidery in a place without humidity; In case of mold you can spray the area with a solution of vinegar, water and baking soda and let it dry naturally.

Dust regularly with a dry cloth, gently;

Avoid touching the stitches;

Do not wet the embroidery, especially necklaces, key chains and magnets: the bottom of these pieces is made of a type of paper and can warp or peel off.

We welcome local pick up for customers based in the Greater Vancouver Area. Our studio is located at 8828 Hudson Street, Vancouver, BC V6P4N2.  Scheduled appointments can be made once your order is ready.